Terms and Conditions

Terms Of Service

Refund Policy

Privacy Policy

Refer A Friend Terms

GENERAL TERMS AND CONDITIONS

Introductory offers

We may offer new and/or existing customers special offers from time to time.
Where we make such offers, Introductory offers are only available to new users of the website who have not previously been a Platinum Member. Previously registered users do not qualify for an additional offer, unless expressly stated. “Previously registered users” refers to any combination of: a user with a user account at profitaccumulator.co.uk, a credit or debit card, a credit or debit card holder, a delivery address, a cardholder address, or a household, who has previously made use of the profitaccumulator.co.uk service.
Offers are limited to one individual person, unless otherwise explicitly stated.
Offers are valid for UK residents only.
You must be aged 18 or older to create a Profit Accumulator account and be eligible for offers.
We may cancel any special offer, introductory offer or discount at any time without notice.
At our sole discretion, we may restrict who may enter into offers for any reason.
Promotional offers and discounts are available for limited time periods only.
Except where otherwise stated, discounts and credits cannot be used in conjunction with any other offers.
Purchase of our services are only via our website, and Platinum Membership requires a registered account with valid payment details to redeem a discounted offer.
Account credits and offers cannot be redeemed for cash.
After any discounted offer you will be charged the full price each month of £19.99 until you cancel your active subscription with us.
Please note that we also offer a free trial where there is no obligation for you to continue. This is not automatically billed. Should you wish to upgrade your free trial to Platinum Membership, you may do this at any time (which will be billed at £19.99 per month). You can sign up for a free, no obligation trial without entering your credit card details and without any further commitment.
These terms are subject to change at any time.

Refund policy

You can claim a 100% full refund during your first 30 days of service. Simply send an email to [email protected] from your registered Profit Accumulator e-mail address and request a refund of your membership.
You cannot claim a refund if you have already made a profit.
We will not issue refunds any later than 30 days after your first payment.
All subscriptions can be cancelled via your "My Account" section by scrolling to the bottom of the 'Your Details' page and clicking on Cancel Membership, this will cancel the automated billing so you will not be further charged. You will be sent a confirmation email upon cancellation.  It is your own responsibility to cancel the recurring subscription if you wish to do so.
If you are having trouble with cancelling, please email: [email protected] and we will aim to respond to you within 24 hours where possible, however sometimes this may take a little longer.
We reserve the right to request proof of eligibility for the refund. All refunds are subject to our investigations and we reserve the right to refuse refunds.

Platinum Plus refund policy

All remaining Platinum Plus members have until the 27th of April 2018 to claim their full refund. After this time we will no  longer be providing refunds.

Platinum Plus tools are now included free with a Platinum membership.
Customers must contact us in order to claim a refund.
Customers may claim a retroactive refund.
Refunds are only available to customers that fulfill the following criteria:
Customers that were full Platinum members on the 31st March.
and
Customers that have not already received a refund for their Platinum Plus membership
and
Customers that have made a monthly Platinum Plus payment up to 31 days prior to the 31st March.
or
Customers that have made a yearly Platinum Plus payment up to 365 days prior to the 31st March.
Refunds will be based on a pro-rata basis and will be based on this calculation:
Monthly payment = (payment amount / 31) * number of days until next payment is due = refund amount.
Yearly payment = (payment amount / 365) * number of days until next payment is due = refund amount.
We reserve the right to request proof of eligibility for the refund.
All refunds are subject to our investigations and we reserve the right to refuse refunds, based on lack of completion of the above points.
Please allow up to 14 days after you have contacted our customer service team, for the refund to be processed.
After the refund has been claimed your logins for apps.pa will no longer work, please make sure to copy all your saved acca's over tot he new domain before claiming your refund.

 

Refund policy for the £17.99 price drop

Due to technical implications - customers must nominally reduce their own subscription price by visiting their account page and selecting the lower price point, or by informing us via email or phone that they want us to reduce their rate.
All reduced monthly membership fees are effective from Tuesday 7th March 2017.
Customers will not be eligible for refunds after more than 3 months from the effective from date.
Customers may claim a retroactive refund.
Refunds will be given only if customers fulfill the following criteria:
If a customer was billed for a monthly subscription amount above the value of £17.99 at least 7 days before the effective from date of the reduced rate change.
I.e. If a customer was billed more than £17.99, and the billing date was from the 27th February to 7th March.
If we can prove/confirm that the customer was definitely billed the higher amount at a date which falls within the above time range.
The refund amount will be for the difference in subscription amount (for example...22.99 - 17.99 = £5) and will be returned to their PayPal account or the bank account that they used to pay for the original subscription.
Yearly subscriptions are not eligible for any refunds.
We reserve the right to request proof of eligibility for the refund.
All refunds are subject to our investigations and we reserve the right to refuse refunds, based on lack of completion of the above points.